B2B PORTAL MANUAL & LOGICS

Wholesale Portal Guide & User Manual

Welcome to the official Ollard Westcombe B2B Portal. This guide explains how to navigate our digital catalogue, search SKUs/barcodes, use the quick order matrix, apply for trade credit, and place bulk orders.

SECTION 1

1. Top Header, Search Bar & Login Protection

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Header Top Search Bar (SKU & Barcode Indexing)

Located at the top of every page in our dark header. Stockists can type any Variant SKU (e.g. C412 or ECO062), EAN Barcode, Product Title, or Brand Name (CAMEO / EcoRider) to find matching products instantly from anywhere on the site.

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Strict B2B Price Protection

Wholesale prices and order buttons are hidden from public visitors. Click RETAILER LOG IN in the top utility bar to log into your approved stockist account and unlock trade pricing storewide.

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Direct Customer Support

Use the one-touch phone line 02844 517557 or sales email (enquiries@ollardwestcombe.co.uk) at the top of every page for instant trade support during office hours (Mon-Fri 9-5).

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New Stockist Onboarding

Prospective retailers can visit our Become a Stockist page to submit company registration, VAT ID, and store location details for 24-hour account verification.

SECTION 2

2. Master Wholesale Catalogue & Rapid Matrix Ordering

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Master Wholesale Catalogue Page

Visit our Master Wholesale Catalogue page. This page displays all products across CAMEO Equine and EcoRider with a real-time SKU search filter bar.

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Parent-Child Variant Matrix

Products group into clean parent rows. Click โ–ผ View Sizes & SKUs to expand child size/color variants and type required numbers into the quantity boxes.

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1-Click Bulk Cart Submission

The fixed bottom summary bar keeps a live count of Total Selected Items. Click Add Selected Items to Cart to post all matrix quantities directly into your basket.

SECTION 3

3. Navigation, Megamenus & Brand Assets

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CAMEO Equine Megamenu

Browse our flagship brand for technical riderwear, turnout & stable rugs, and everyday equipment. Filtered strictly by Vendor: CAMEO Equine.

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EcoRider Megamenu

Explore technical anatomical bridlework, eco-friendly vegetable-tanned leatherwork, and leather care. Filtered strictly by Vendor: EcoRider.

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Brand Asset Library Access

Visit our Brand Assets page to request high-res studio photography, lifestyle imagery, vector logos, and PDF line sheets.

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Pre-Orders & Forward Collections

Reserve upcoming seasonal stock (Autumn/Winter & Spring/Summer) well in advance via our Pre-Orders section for priority dispatch upon warehouse arrival.

SECTION 4

4. Trade Logistics, FAQs & Corporate Information

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Carriage Paid & Dispatch Cut-Off

  • No Minimum Order Value (MOV): Order any quantity.
  • Carriage Paid Threshold: FREE delivery on orders over ยฃ150 net (UK & Ireland).
  • Dispatch Cut-Off: Same-day dispatch for orders received before 12:00 noon (Mon-Fri).
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10-Day Return & Claim Policy

Report any transit damage, shortages, or quality queries by phone and follow up in writing within 10 days of the invoice date to receive authorization for replacement or credit note.

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Corporate Legitimacy & UK Tax Compliance

Ollard Westcombe (2000) Ltd | Bridge Street Works, Downpatrick, Co Down, Northern Ireland BT30 6HD | Company Reg No: 03984784 | VAT Reg No: GB 752 4684 00.

Need Assistance with an Order or Account?

Our trade office team is available Monday to Friday from 9:00 AM to 5:00 PM to help with order tracking, invoice copies, or stock inquiries: