Carriage & Delivery Policy
At Ollard Westcombe, we understand that efficient, reliable logistics are vital for our retail stockists. We strive to process and dispatch all trade orders swiftly to keep your shelves stocked.
1. Standard UK & Ireland Carriage Rates
We utilize trusted courier networks, primarily Royal Mail and Parcelforce 48-hour service, for standard trade deliveries across the United Kingdom and Ireland.
FREE 48-hour delivery on all UK & Ireland trade orders totaling £150 net or more.
Standard carriage charge of £10 net per box for smaller orders below the £150 net threshold.
2. Express / Next-Day Delivery Options
If you require your stock urgently for your retail store, we offer an expedited delivery upgrade:
🚀 Next-Day Express Delivery Surcharge: +£5 Net
Simply add £5 net to the standard carriage rates listed above:
- Orders over £150 net: £5 net total express carriage.
- Orders under £150 net: £15 net total express carriage per box (£10 standard + £5 surcharge).
Note: Next-day express requests must be submitted prior to the 12:00 noon cut-off time.
3. International Orders (Rest of World)
Ex Works Basis (EXW)
For all trade orders destined for the Rest of the World outside the UK & Ireland, shipping is handled strictly on an Ex Works (EXW) basis.
Custom Freight Quotes
Please contact our sales office directly for a tailored shipping and freight quote before finalizing your order.
Delivery Inquiries & Tracking
If you have a specific delivery deadline, require tracking information for an active order, or need to arrange a pallet/special shipment, please contact us: